Improving patient outcomes by bringing a familiar face to telehealth

January 11, 2021

Timing is everything

Vidscrip allows doctors to record answers to commonly asked patient questions and share them directly with patients or on their clinic’s website. Recording these videos for patients to watch at their own pace maximizes information retention by the patient and reduces the need for information repetition by the providers.

For doctors, not video producers

Doctors are busy people with a lot of things to juggle from clinic hours and hospital calls to patient charts and staying updated on latest research and studies. To ensure they are able to easily create high-quality videos, without expecting doctors to learn a dedicated or complex video recording tool, we designed an easy-to-use, browser-based tool that rolled all their recording, editing, and sharing needs into one application.

And patients, feeling vulnerable

When making an important care decision, receiving a diagnosis, or following surgery, patients are often left feeling vulnerable. In an attempt to best equip patients with the right information, doctors often give extensive packets of information or numerous sets of instructions. All of this information, while helpful, can be quite overwhelming. Vidsrips allow patients to digest the information at their own pace, in their own time, while still directly from their own doctor. 

Illustration of videos sharing to browser and mobile device.

More sharing options

After building the recording and sharing side of the application, it was important to enable many different delivery methods to best facilitate doctor - patient communication. Vidscrips are shareable either as personal sms messages or can be embedded as widgets into any website.

Scaling for the future

The early work on this application was setting Vidscrip up for success, but as the landscape of telemedicine changed with the COVID-19 outbreak, so did our engagement with Viscrip. With an increased dependency on virtual care, we needed to ramp up on Vidscrip servers, implement load tests, identify bottlenecks, reduce api calls and the overall maximize the performance of their application.

As the world becomes more dependent on telemedicine, we are excited to continue our engagement with Vidscrip and enabling them to be a leader in the future of telemedicine. 

Animation of Vidscrip widget opening and closing.


This is Benke (pronounced ben•kuh). He's a one year old rescue. He's afraid of big bags and loves cuddling on the couch.

- Travis Meyer

Kuri (Maori for dog)

Kuri acts more like a dog than a cat. She once found her way into a drywall resulting in us having to cut through our wall to get her out. She has lived in several countries, and 9 different houses/apartments with me.

- Per Kvanbeck

Flynn or Flynnigan

At the first glance, he may appear a tad dopey, but once you get to know him you see that his charm is that he is a love-able lug that just wants to be a part of the pack and please his humans. Getting up there in years, you will find him asleep in whatever room the rest of his humans are in.

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Lou and Winnie

This pair of energetic pups love to bark at seemingly nothing. With kids around and a constant need to eat anything that hits the floor, you will often find Lou with food somewhere in his fur or Winnie with the occasional popcorn bag on her head.

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Nori, Dee, and Janet

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Together with Io and Callisto (Europa's cat siblings) they almost complete the set of Jupiter's four Galilean moons. We Just need Ganymede...

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Emerson and Noodle

No introduction required.

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This is Pudd’nhead. She is a #cat.
- Jason Spidle

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